Shipping policy
At Desert Blooms, we are committed to providing you with a seamless shopping experience, and that includes prompt and reliable shipping. Please read our shipping policy to understand how we handle the delivery of your purchases.
1. Order Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
2. Shipping Methods and Delivery Times:
- We offer various shipping options to cater to your needs. During checkout, you can select your preferred shipping method and view estimated delivery times.
- Standard Shipping: Typically takes 3-7 business days for domestic orders.
- Expedited Shipping: Available for faster delivery, with estimated delivery times of 1-3 business days.
- International Shipping: Delivery times may vary depending on your location and the chosen shipping method. Please refer to the checkout page for estimated delivery times.
3. Shipping Fees:
- We provide free shipping on orders above 100 AED. For orders below 100 AED are charged with the standard shipping fee of 9.99 AED.
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the shipping carrier's site.
5. International Shipping:
- For international orders, please note that customs duties, taxes, and fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
6. Shipping Restrictions:
- Some products may have shipping restrictions due to their size, weight, or content. We will notify you during the checkout process if any items in your order are subject to such restrictions.
7. Shipping Address:
- Please ensure that your shipping address is accurate and complete to prevent delivery delays. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
8. Lost or Damaged Shipments:
- In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.
9. Shipping Holidays:
- Please note that our shipping carriers may observe holidays, which could affect the processing and delivery times of your order.
Thank you for choosing Desert Blooms. We strive to make your shopping experience enjoyable, from browsing our collections to receiving your well-crafted products. Your satisfaction is our priority, and we are here to assist you every step of the way.
Contact Information:
Desert Blooms
Business Contact No. +971 52 249 8952
Email: desertbloomsae@gmail.com
Address: Sharjah Media City, Sharjah, UAE
